4 out of 54 of 5Verified customerSupport and communication
Getting started felt a bit drawn-out
I found the sign-up and initial support process quite thorough but on the slower side. It took longer than I anticipated to get all the onboarding materials and setup steps clarified over calls, which slowed my ability to work with the calling tools effectively. While the telephonic assistance was knowledgeable and clear, the overall pace could have been faster for someone eager to start right away. The invoicing was smooth once complete, but some early steps felt prolonged, impacting my initial confidence. I'd say the experience was good yet a bit time-consuming compared to my expectations from a remote workflow training provider.