Getting set up took longer than I expected
When I initially signed up for the WFHI software and training services, I was excited to start immediately. However, the time from sign-up to actually being able to use the calling tools and access the database feature was longer than I had anticipated. The onboarding process involved several verification and setup steps that stretched out over multiple days. What really stood out was the moment when I finally got the dialer software fully configured and tested – that instant brought a noticeable shift in my workflow. However, before reaching that point, there was a fair amount of waiting and some troubleshooting with telephonic support, which contributed to the extended timeframe. While the automatic updates made later use more reliable, the initial period felt a bit drawn out. Despite this, the invoicing and payment process itself was clear and efficient. In summary, the initial setup period took longer than expected but once completed, the software performed well and the training materials helped get through the learning curve.