Getting help wasn’t effortless, might need to do it again
Hey, just wanted to share that getting support this time felt a bit more effort than I expected. I mean, I wasn’t exactly surprised because these things can take time, but honestly, it involved a lot of waiting and sometimes explaining the same problem more than once. Talking through the issues about the software update and the dialer’s small glitches required several follow-ups. I guess that means I might have to reach out again because it’s not like everything was permanently fixed. Still, the people on the line were polite and tried to help as much as they could. It’s just that the whole process needed more patience than I planned. If you ask me, next time I’ll keep some extra time ready to handle support calls, because it’s not the most hassle-free experience and you can’t expect it to be instant always.