3 out of 53 of 5Verified customerSupport and communication
Getting help was straightforward but I might need it again
When I reached out to support for questions about using the calling tools and database, they were able to guide me through the process in a reasonable amount of time. The phone assistance helped with the invoicing and payment clarifications as well. However, I had to call back a couple of times because some of the explanations were incomplete or not fully clear, so it took an effort on my part to follow up. I’m not sure if I will need assistance again next time I use the software, but I’m prepared for that possibility given how complex some features feel before you’ve gotten familiar with them.