Getting help took effort, might need it again
At the start, I was excited to try out WFHI’s software and training but quickly realized I needed some assistance with the sign-up and payment steps. The initial sales process was mostly automated, but when I reached out by phone to clarify a few points about invoicing, the wait times added to the effort needed. The priorities on telephonic support were good, and the person I spoke with was patient and clear. I appreciated how they walked me through the database integration briefly, though I had to check some sections myself later during training. Although I managed to get everything running, I suspect I will need support again for more detailed use of the dialer and calling tools. The overall process felt manageable but not entirely seamless – enough to say the overall value is strong, but the effort required made me cautious about how smoothly the next cycle will go.