Getting going took longer than I thought
I found the initial setup and onboarding with the WFHI software a bit slower than I had hoped. The sign-up process was straightforward, but connecting all the calling tools and familiarizing myself with the dialer took a couple of days longer than I expected. The training materials were comprehensive, but some parts felt a little dense for quick learning. However, once I got past that hurdle, the automatic updates ran smoothly in the background, and the telephonic support was helpful in answering my questions promptly. My only reservation is that at times I wished responses from support were even quicker during busy periods. Overall, it worked out fine, but the initial waiting and adjustment phase could be improved in speed and clarity to get users fully operational sooner.