getting everything started took way longer than expected
Starting off with the software was much harder than I thought. From signing up to actually being able to use the dialer and database, it felt like I spent an excessive amount of time just waiting and trying to understand multiple steps. The payment process was not smooth either, and it delayed access to the features I needed. The onboarding did not happen quickly despite repeated calls to support, which made the whole experience frustrating. Even after eventually getting started, I wasn’t confident that automatic updates wouldn’t disrupt my workflow again. The effort required before even beginning proper work was more than I expected and took a toll on my motivation.