Getting access was tougher than I thought it would be
When I started with the WFHI software, I expected to get going smoothly, but it surprised me how many times I had to reach out for help. The sign-up process was straightforward, but actually logging in and accessing the dialer took more effort than I thought. The database feature didn't sync properly on the first try, and even after the automatic updates, some settings changed unexpectedly, which threw me off. I’m not sure if I’ll be able to manage everything without support next time because this time I definitely needed it multiple times. The training tried to help, but it wasn’t enough to solve all the issues independently. Honestly, I expected a smoother ride and better clarity in invoicing too. The whole experience was a bit more frustrating than I wanted.