Generally smooth flow but with some room for improvement
Using WFHI’s training and onboarding left me mostly feeling comfortable, though I wasn’t fully sure at every step why things were ordered as they were. At times, the sequence in which onboarding modules appeared seemed logical — starting from sign-up, then invoice confirmation, followed by training on software features in a neat flow. Yet sometimes the transition from theoretical training to actual dialer usage felt a bit abrupt, with some overlap in steps that made me double-check if I missed anything. It was enough to keep me moving steadily through the setup, but I did have moments where I wished for clearer signaling of the sequence or rationale behind it. Still, overall the design helped build my confidence gradually, even if it could be refined for smoother pacing or more intuitive ordering of tasks.