Generally smooth but response speed could be better
My experience with the sales process was mostly smooth but not without a few quirks. The people on the other side were generally helpful and polite, and they answered most of my initial questions about software features and payment options. I found their responsiveness to be fairly good during normal hours, but there were moments when I had to wait longer than expected for callback or email replies. This sometimes made me a bit uncertain regarding timelines of onboarding or settling technical queries. Still, their willingness to help was evident and I feel they did their best to keep communication clear even if delays happened. Overall it left me feeling that the whole process was somewhat easygoing but could improve with better response time. For me, it worked out fine enough, but if you expect very quick replies, you might find it a little frustrating sometimes. The flow was coherent enough and not stressful, just a tad slower occasionally.