Generally positive experience, though some onboarding bumps

Generally positive experience, though some onboarding bumps

I felt overall pretty good about the training and onboarding process because the lessons were well structured and the materials made sense. Having said that, there was a moment when I hit a snag during the setup of the dialer configuration that slowed me down. The training didn’t quite cover that specific situation, and initially, I wasn’t sure how to proceed. After reaching out, the support helped out, but it took longer than expected. Despite this, I appreciated the regular updates to the software itself during this phase, which improved stability. These small bumps didn’t ruin the experience but did add some unnecessary frustration early on.