Generally positive but some small waits too
Talking about my pre-purchase and sales experience with WFHI, I found the conversations quite informative and reassuring overall. The staff explained key features of the software and training well, helping me feel prepared for what was ahead. That said, there were a couple of moments where similar information was repeated during calls, which felt a little time-consuming. Also, the wait between some steps in the onboarding process was longer than I hoped, causing slight frustration. Still, the transparency in invoicing and payment options made the financial side clear and easy to handle. If I were to sum up my experience to a friend, I would say that it went mostly smoothly with helpful guidance, but be ready for a bit of patience here and there.