Generally good vibes, just sometimes lag with support calls

Generally good vibes, just sometimes lag with support calls

Hey, so I’ve been using their support line pretty regularly, and honestly, it’s mostly smooth sailing. When I first signed up, there was that one day the dialer glitched mid-call, which was annoying but once I reported it, things settled down quickly. The day-to-day availability of the telephonic support feels quite consistent, not like those automated bots you sometimes get stuck with. Chatting with the team feels more like talking to someone who actually gets the software. Of course, there are moments it takes a bit longer than I’d want to get through some stuff, maybe because of call volume or specific questions about database features. Still, from what I’ve seen so far, the communication remains solid and reliable.