4 out of 54 of 5Verified customerSupport and communication
Generally good support, though a bit of wait times
The support provided was generally positive and helpful, though I noticed a few times when I had to wait longer than expected to get responses. The repetition of some basic instructions was a bit much, even though I understood the setup process fairly quickly. It seems like they want to make sure everyone is completely clear before moving on, which is understandable, but it did feel a bit time-consuming. Despite that, the telephonic assistance was polite and knowledgeable when they finally connected. The overall communication met my expectations, just with a minor delay in answering repeated queries which could be improved slightly.