Generally good experience, might sign up again but some issues persist
Initially, I found the sales and pre-purchase process to be well laid out, with clear sign-up and invoicing steps. As I used the software more each day, I found that some features like the calling dialer and database worked consistently and helped me manage tasks better. However, there were occasions when automatic updates seemed to interrupt my workflow unexpectedly, which was annoying. Support via phone was reachable most days but sometimes I had to wait longer than I anticipated to get assistance. I appreciate the priority help, though it wasn’t always needed. Taking it all into account, the daily experience has been largely positive, but I noticed a few rough edges that made me cautious. If I decide to use their services again, I would probably recommend it with the caveat that the software feels more suitable for users who can accept occasional disruptions and waiting times in support. Overall, I would consider enrolling again because of the benefits I did experience.