Generally good day-to-day support, though not flawless
On a daily basis, the telephonic support felt solid enough and made me feel supported while working with the software. At first, I encountered a few hiccups when dialing out using the call tools—some calls dropped or the dialer froze briefly—but the support team was quick to offer troubleshooting advice. Over time, these issues became less frequent, and the automatic updates seemed to help stabilize the system. There were moments when response times were slower than I’d like, which made me feel a bit stuck, but usually the support would follow up diligently. Overall, I felt that the care in communication was genuinely helpful and kept me confident in continuing to use the platform despite the occasional frustrations. The invoicing and payment side was smooth from the start, which was a nice contrast to the day-to-day dialing experience. I’d say the system behaves quite well now, and the ongoing support contributes to that sense of reliability.