Generally good, but payment clarity could improve

Generally good, but payment clarity could improve

Initially, I was a bit unsure about how the billing and payments would work with WFHI. The sign-up and invoicing process was clear, but the timing of invoices and automatic payments took some getting used to. The telephonic support helped clarify a few doubts, especially regarding payment schedules and how updates might affect billing. By the end, I felt reasonably confident that everything was transparent and fair, though there were moments when I wished the payment process was slightly more streamlined. Overall, the experience felt balanced between straightforwardness and occasional complexity, making it manageable but not perfect.