Generally easy to locate what I needed, with minor gaps
I found the training and onboarding course reasonably easy to navigate, with most of the key modules arranged logically. It was simple to find basic instructional videos and steps to set up the calling dialer, which helped get started quickly. Still, once I wanted to delve into advanced settings, such as customizing the database or understanding update logs, the information wasn’t always immediately obvious. The layout could benefit from a better search feature or clearer labeling to help locate those less common topics. Despite this, the overall experience didn’t feel frustrating, just a bit tedious at times. The onboarding flow was smooth enough, and the training content was comprehensive in covering foundational elements. Given this, I’d give the process four stars because it worked well but could be improved with more intuitive guidance for in-depth features and options.