Generally easy to find info with minor exceptions
My experience with the WFHI training and onboarding was mostly positive, as the software offered well-organized resources that helped me get up to speed. I could easily locate guides on the main dashboard and find tutorials for the calling tools and database features. The step-by-step videos were very helpful in guiding me through the sign-up and payment procedures. However, at one point I found specific details about automatic updates a bit harder to find. The documentation was there but required some digging through multiple sections to get the full picture. This minor inconvenience made me pause for a while during onboarding, but I managed thanks to the telephonic support available when I reached out. Overall, I felt comfortable using the software after a few days of training and appreciated how accessible the onboarding materials were. The occasional difficulty in finding less common information slightly slowed my progress, but it didn’t affect my overall feeling that the experience was quite manageable and user-friendly.