Generally clear explanations but some details could be improved
My experience with the sales and pre-purchase information was mostly positive because the materials provided a solid overview of the software's capabilities. The promotional content and onboarding instructions explained the main features, including the dialer and database, fairly clearly. What I appreciated most was the transparency about the payment process and invoicing, which made it easy to understand the commitments involved. However, there were moments when some technical aspects of the training and automatic updates could have been conveyed with more clarity, perhaps with additional examples or step-by-step visuals. This would help potential users form a better expectation of the day-to-day operation. All in all, I am comfortable with what was communicated but would suggest minor improvements for future clarity. The overall experience left me feeling well-informed, just not perfectly so in every technical detail.