Galatiyon mein support thoda disappointing tha
Jab bhi koi issue hua to support team se contact karne ka man bana, mujhe laga ki wo acha handle karenge lekin surprising baat ye hui ki kisi significant problem ko solve karne mein unka approach thoda slow aur inexperienced laga. Software mein kuch unexpected bugs aaye the, especially after automatic updates, toh maine unhe turant bataya par response mein delay hua aur jo solutions diye woh adhure the. Phone pe baat karne par lagta tha ki wo problems ko properly samajh ke handle nahi kar pa rahe hain. Training aur onboarding ka process to theek tha, lekin jab real problems aayi to support us hisaab se responsive nahi raha. Payment aur invoicing se related koi problem nahi aayi, wo smooth tha, yeh ek positive point tha. Dialer aur database features chahe theek se kaam karte rahe, lekin jab system unexpectedly down hua to unka support consistent nahi tha. Overall mujhe yeh baat hairani mein daal ke professional service ke naam par thoda aur efficient support hume expect karna chahiye tha. Agar koi problem ho toh wo jaldi aur effectively solve hona chahiye, par yahan aisa experience nahi mila.