By the time I finished the sign-up and went through the first training session, I felt noticeably mo

By the time I finished the sign-up and went through the first training session, I felt noticeably mo

By the time I finished the sign-up and went through the first training session, I felt noticeably more confident about using the WFHI software. There was one particular moment during the setup of the dialer tool when a clearer explanation of the calling sequence was given, and that helped me overcome some confusion. Before that, I was a bit unsure about some steps, especially around database management. The invoicing and payment process didn't present any surprises, so that was smooth enough. Although the overall communication was sometimes vague or slow to clarify smaller doubts, by the end of my initial experience I definitely had enough understanding to move forward. Telephonic support was available but not very proactive, so it felt like a fallback rather than a constant guide. Overall, I gained enough confidence to recommend the software as a solid option after you get past the first hurdles.