Gained confidence, but not without a few challenges
Looking back on my time with the training and onboarding, I can honestly say I've grown more confident in managing the software and workflows remotely than I initially thought I would. The training itself was fairly comprehensive, especially covering the database feature and dialing tools, which made a big difference over the weeks. Yet, it wasn’t all smooth sailing; there were moments early on when navigating the onboarding flow and syncing everything through automatic updates felt a bit overwhelming. Sometimes, the instructions seemed disconnected or rushed, which challenged my grasp of some key functions. Still, with time, the telephonic support helped fill in gaps and clarified where I needed guidance, even if sometimes responses could have been a bit quicker. Overall, I’m grateful for the solid base the training gave me, though it was a mixed bag of easy wins and hurdles at times. Despite that, the sense of confidence I now have keeps me motivated to keep using the platform effectively.