Funny how support was the surprise
So, I was really curious about how long it would actually take me to get started with the whole software setup and the onboarding process, and honestly, it was kind of a mixed bag. The sign-up was pretty straightforward, and invoicing didn't cause any hassle. However, what really stood out to me was the telephonic support — it took a bit of time to reach out and get through to someone who could actually help, which was a bit frustrating at times. That said, once I connected, the assistance was clear and useful, which balanced things out. The training modules were decent, covering the basics, but I did find myself pausing often because I wasn't sure if I missed some steps or if the software itself was a bit unintuitive at points. The dialer tool worked fine for the most part, though I faced some minor hiccups with the database syncing that slowed me down. Overall, the process to get fully operational was longer than I expected, but at least the ongoing updates felt seamless, and I appreciate the priority assistance that kicks in when needed. So yeah, a bit of back-and-forth but definitely got there in the end with some patience.