Functional but a mixed experience overall
I signed up for WFHI to see if their software and training could really help streamline my remote workflow setup. The sales process was fairly straightforward, and the explanations provided were clear enough to understand what I was purchasing. However, I found myself needing some help to get through certain parts of the onboarding flow because some features were not as intuitive as I expected. The invoicing and payment went smoothly, which was a relief, and I liked how updates were automatic so I didn’t have to worry about anything being outdated. On the downside, the calling tools didn’t always behave as expected, especially when using the dialer in busy periods, which made some of my calls glitchy. The database feature was useful, but I needed to call support a couple of times to clarify a few points, though the wait time was acceptable. Overall, this felt like a practical tool that could serve its purpose, but I’m not sure if I’ll need ongoing help or if I can manage on my own next time. My impression is definitely mixed as I appreciate some parts working well while other aspects still need improvement.