Fun sales pitch but frustrating to figure out on my own
I was really excited about the whole idea and the sales presentations sounded promising. The training modules looked interesting, and I liked how they talked about the database features and dialer tools. But when I actually started, I found myself figuring a lot of things on my own because the initial onboarding felt skimpy. Support was there but it seemed like I had to do more groundwork than I expected. The sales team gave a good impression, explaining features well, but once I signed up, they left me to sort out the setup steps mostly by myself, which was frustrating. I had hoped for a smoother start with more hands-on guidance or clear onboarding walkthroughs. The automatic updates were great and telephonic support was polite, but I spent too much time troubleshooting due to inadequate prep materials. So overall, good concepts on one side and a painfully patchy start on the other which really made me rethink my approach.