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WFHI review

Frustration zyada hua kyunki support consistent nahi tha

2 out of 52 of 5Verified purchaseSupport and communication

Frustration zyada hua kyunki support consistent nahi tha

Software setup start kiya toh laga sab smoothly hoga, par mujhe samajhna pada ki bahut saare steps one-off nahi hain. Har baar jab maine dialer ya database feature pe kaam kiya, tab alag challenges aaye. Support team se baat karte waqt kabhi response rapid milta tha aur kabhi kaafi wait karni padti thi, jo kaafi frustrating tha. Automatic updates kai baar koi visible improvement nahi laaye, ya phir naye bugs le aaye. Sign-up aur payment system thoda straightforward tha, par maine expect kiya tha ki onboarding mein support jyada proactive hoga. Mujhe zyada lagta tha ki mujhe khud hi zyada seekhna padega, aur regular basis pe new help chahiye hoti, jo consistent way mein nahi mili. Overall main thoda disappointed hoon kyunki jab maine invest kiya tha toh socha tha zyada smooth experience milega.

Rajesh JaiswalHimachal Pradesh, IndiaExperience: Published:
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