Frustration with Ineffective Support
My experience with WFHI support was extremely disappointing. I had high hopes, especially with promises of good communication and assistance, but what I got was the opposite. Compared to past software I’ve used, this fell short. Often, responses were delayed, and when I finally received support, I felt like my questions went unanswered. The one aspect I can say was decent was the initial setup support, where they seemed attentive. However, this was overshadowed by ongoing communication issues. Each time I reached out for help, it felt like I wasn't being heard or understood, which added to my frustration. The lack of timely and effective communication is something that can’t be overlooked. I was looking for reliable support, but unfortunately, that’s not what I found here, which really impacted my overall experience.