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WFHI review

Frustration hui payment mein, koi clear raasta nahi mila

1 out of 51 of 5Verified purchaseBilling and payments

Frustration hui payment mein, koi clear raasta nahi mila

Mujhe billing aur payments process samajhna tha, par itna confuse kar diya ki main pareshaan ho gayi thi. Jo options diye woh itne complicated lag rahe the ke har jagah se alag-alag information mil rahi thi. Invoice kaise generate karna hai ya payment history kaunse section mei check karni hai, yeh sab dhundhne mein kaafi waqt barbaad hua. Support ko call kiya par woh bhi bahut baar repeat karne ko bol rahe the ki main account details verify karoon, jo frustrating tha. Dashboard pe clarity nahi thi ki exactly kis button pe click kar ke kaha jaana hai. Mera patience low ho gaya kyunki main ek easy aur fast experience expect kar rahi thi. Automatic updates ne bhi confusing options laa diye kisi samay, jisse kaam ruka. Mujhe laga simple payment gateway hoga jisme easily apne rows ko samajh sakun, par yeh software mujhe us tarah ka help nahi de paayi. Aise complicated flow ke saath, main billing ka process theek se complete nahi kar payi aur ye mera time waste hua. Aisi situation expect nahi kar rahi thi main when I signed up for this service.

Smita Dhruv KapoorManipur, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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