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WFHI review

Frustration hui jab chalu karne mein time zyada laga, shayad system slow hai

2 out of 52 of 5Unverified experienceSupport and communication

Frustration hui jab chalu karne mein time zyada laga, shayad system slow hai

Mujhe WFHI ka support lene mein bahut der ho gayi thi aur start karne mein bhi jyada wait karna pada. Ek baar maine call kiya support se poochne ke liye ki mera dialer setup ka status kya hai, toh phone pe response mila ki thoda patience rakhna padega kyunki technical team busy hai. Yeh ek particular moment tha jab lag raha tha ki documentation se zyada kuch helpful nahi milega aur basically mujhe unke taraf se direct help ka intezar karna pdega. Baaki puri onboarding journey vague thi, kyunki training material thi, lekin usme mujhe quick answers nahi mile jo mera doubt clear karte. Kahi baar dialer or calling tool mein glitches aaye jo fix karne mein time laga, par woh verbal support milne mein late tha. Mujhe jab tak support ke saath call karna tha, itna lag raha tha jaise main khud hi karungi saari settings. Overall, mujhe yeh sa experience thora frustrating laga kyonki main jaldi start karna chahti thi. Agar support zyada easily available hota, toh shayad better hota, par aise lagta hai shayad system mein resources limited hain aur delay zyada hota hai. Isi wajah se main kahe sakti hoon ki on time guidance milna thoda mushkil hua.

Pooja SahniPuducherry, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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