frustration hua jab support theek nahi tha
Main support team se kaafi ummeed rakhti thi kyunki pehle maine doosre platforms pe better experiences kiye the. Initially jab help mangi thi toh response time bahut slow tha aur baat itni clearly nahi samjhai gayi, jis wajah se mujhe lag raha tha ki main khud zyada samajh rahi hoon. Mujhe laga tha ki onboard karne ke baad mujhe smooth telephonic support milega lekin uss expectation ke muqabale actual communication thodi disappointing thi. Database integration ya update ke bare mein queries ke jawab standard nahi the, aur mujhe confuse hona pada ki next step kya hai. Mujhe support se help ayi tab jab bahut insist kiya, warnaa mujhe lagta hai same problem fir se face karni pad sakti hai. Phone pe baat karna longer process bana aur har baar alag alag instructions diye gaye, jo frustrating tha. Basic cheeze to theek chal rahi thi but communication ki clarity farq padti hai for future help and onboarding ka experience bhi seamless hona chahiye tha. Overall, thoda aur efficient aur proactive support chahungi agle sessions mein.