Frustration ho rahi thi with their steps order
Seriously, main itna confuse ho gayi thi jab main support team ko call kiya tha, because unhone jo steps diye the onboarding mein, wo bilkul sensible order mein nahi the. Pehle mujhe laga ki main apne workflow ke liye sahi tarah se setup kar paungi, par phir pata chala ki jo training modules diye gaye hain wo confusing the. Har baar jab main samajhne ki koshish karti thi ki next step kya hai, lagta tha ki steps ulte seedhe hain. Mujhe support se baat karte hue kaafi time waste hua, kyunki koi clear guidance nahi thi on how to use dialer properly ya database feature kaise integrate karna hai. Shayad unka software toh acha hai, but process ko itna unnecessarily complicated banana samajh nahi aaya mujhe. Abhi bhi soch rahi hoon ki kya main sahi tarah se able hoongi isse efficiently use karne mein, kyunki itna loose communication ne meri productivity ko hi impact kiya hai.