Frustration ho gayi, onboarding mein baar-baar wait karna pada
Training start karte hi laga ki yeh process thoda repetitive hai. Har step mein baar-baar wahi instructions sunne ko milti thi, jo busy schedule mein kaafi frustrating tha. Main ek baar soch rahi thi ki shayad yeh training efficient hogi, magar lagataar wait karna pada, screen par loading times bhi kaafi bade the. Koshish thi ki jaldi samajh jaun, par software features samajhne mein time zyada lag gaya. Onboarding session mein ek chhoti problem yeh thi ki live help available nahi thi har waqt, jis wajah se queries clear nahi ho payi turant. Main genuinely thodi disappointment feel kar rahi thi, kyunki expectation thi ki faster interaction milegi, par lagta hai system mein improvement ki zarurat hai.