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WFHI review

frustration ho gayi, kyunki support slow tha

2 out of 52 of 5Verified purchaseSupport and communication

frustration ho gayi, kyunki support slow tha

Main soch raha tha ki onboarding jaldi hoga, par support se baat karna bada time le raha tha. Jab main help ke liye call karta, to wait karna padta aur response bhi vague lagta tha. Software setup mein bhi kuch features samajhne mein waqt lag gaya. Mera kaam mainly calling tools use karne ka tha, par dialer ke kuch functions baar baar freeze karte the, jo patience test kar raha tha. Billing wale process thik tha, invoice clear aaye par fir bhi overall delay ke wajah se irritation hui. Training sessions the par unme utna useful information nahi thi jitna expected tha, mujhe khud seekhna pada zyada. Par haan, database feature achha tha, usme data organize karna theek tha, sahi laga wo. Support thoda fast ho jaata toh shayad kamaal deta, par jaise tha waise liya mujhe. Agar better communication hoti toh zyada efficient lagta sab, lekin abhi thoda frustrating hi raha. Pehli baar mein kahunga ki patience rakhna padega.

Deepak VarmaKarnataka, IndiaExperience: Published:
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