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WFHI review

frustration hi zyada mili support se

2 out of 52 of 5Unverified experienceSupport and communication

frustration hi zyada mili support se

Mai yeh kehna chahta hoon ki support team ke jawab dene ka tareeka frustrating tha. Jab bhi help ke liye call ki thi, response ya toh bohot der se mile ya bilkul straightforward nahi the. Ek baar toh waiting time bohot zyada tha jo mera kaam ruk gaya. Mujhe laga tha ki telephonic assistance quick aur clear hogi, lekin jo mila woh isi ke bilkul ulta tha. Training section se le kar dialer mein problem tak, jab maine support se baat ki, toh aksar mujhe lagta raha ki wo log meri baat samajhne mein interested nahi hain. Phir bhi ek baat toh hai ki unka system update hota rehta hai automatically jo huzoor kaam karta tha bina interruption ke. Lekin overall, jab samasya aayi toh quick solution milna mushkil ho gaya. Isliye maine decide kiya hai ki main zyada rely nahi karunga is support par except emergency situations mein.

Manoj MishraOdisha, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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