Frustration hai, shayad training mein kuch kami thi
Maine jab training aur onboarding start kiya tab bahut umeet thi ki sab kuch smoothly chalega, par kuch cheezein expectations ke mutabiq nahi rahi. Training ka content thoda complicated tha, jisse samajhne mein time laga aur kabhi kabhi lagta tha ki jo terms aur labels use huye hain woh mere liye confusing hain. Jo onboarding process tha, usmein kai baar mujhe lagta tha ki main bina help ke aage nahi badh paunga. Software mein dialer aur database features use karte waqt bhi clarity ki kami mehsoos hui. Shayad mujhe phir se assistance lena padega jab main dobara step le raha hoon naye features try karne ke liye. Automatic updates ke baare mein bhi enough explanation nahi thi, toh kabhi kabhi mujhe adjust karne mein problem hoti hai. Sign-up aur payment process mein thoda system thoda slow laga aur invoices ke issues bhi thode se pareshani wale rahe. Jo telephonic support available tha, woh warm tone mein tha lekin har baar solution milna mushkil tha. Yani overall, mujhe lagta hai ki mujhe agle attempt par zyada help lene ki zarurat padegi, training ko dheere dheere samajhna hoga. Kuch cheezein achi thi lekin phir bhi, mujhe patience rakhna hoga agle round ke liye.