Frustration grew because nothing started on time
I was really disappointed with how long it took to actually get set up. The whole onboarding process was slow and support responses were delayed, which meant I spent a lot of time stuck and not being able to use the software. The dialer tool promised to streamline calls but I couldn’t get it working properly before my trial period ended. Plus, the invoicing and payment system was confusing and I wasn’t clear about the charges. Overall, it felt like the communication was poor and it didn’t deliver on what it was supposed to do within my timeframe. I expected a smoother start but ended up wasting precious time with no real results.