Frustration from unclear explanations and confusing software
You really need to improve the clarity of your explanations and instructions. From the moment I signed up, the whole process felt confusing and unwelcoming because your software interface and training material did not clearly explain how to use the core features. The way the dialer and database functions were presented made it hard for me to understand what to do next, and the labels used didn’t help. Even after multiple attempts to reach telephonic support, I found their guidance inconsistent and not very helpful. Automatic updates sometimes disrupted my workflow instead of improving it, which was frustrating. The payment and invoicing system added to the confusion with unclear steps. Overall, this whole process felt like a series of obstacles that just wore me down, rather than made things easier. I hoped for a smoother experience but instead was met with constant difficulties that have yet to be resolved.