Frustration built up because billing kept acting up
Right from the second week, I started noticing irregularities with the billing and payment notifications. It wasn’t just an initial glitch; the invoices would occasionally delay arriving, or the status would not update correctly on my dashboard. This made it difficult to track what was due and when, causing me unnecessary stress. On some days, even after making a payment, the system failed to reflect the update promptly, leaving me unsure if my transaction had been successful. I had to call support multiple times, but each time I faced delays on the line and repeating explanations as the staff needed to verify my details again. This added to the frustration rather than resolving it. Despite the initial clear sign-up process, these ongoing complications made the day-to-day usage tough. I expected a smoother experience after the start, but the billing system’s inconsistency overshadowed the rest. Eventually, I began losing trust in the interface managing payments, which impacted my overall satisfaction significantly.