2 out of 52 of 5Verified purchaseSupport and communication
Frustration Because Support Hours Kya Timing Hai?
Support ka timing meri working hours se match nahi karta, isliye bohot baar main samay pe help nahi le paayi. Jab bhi phone uthati thi, toh support waale ya toh busy hote ya unavailable. Ek baar training session ke dauran ek sawal tha jo clarify karna zaroori tha, aur usmein support ne thoda help kiya, par baaki time lagataar delays hi milte rahe. Time zone samajh ke support arrange karne chahiye tha taaki hum log asaani se samay pe baat kar saken. Invoicing process theek tha, koi problems nahi aayi usme, payment smooth hua, uske liye shukriya. Par baaki support system thoda disappoint kiya. Agar working hours better match karte, toh mujhse zyada patience lagti aur kaam aasan hota.