Frustration bahut hui, kyun itna slow hua onboarding?
Jab maine training aur onboarding shuru ki thi, toh laga ki sab smoothly hoga, par zyada waqt lag gaya. Sabse pehle sign-up process thoda confusing tha, aur invoices samajhne mein bhi dikkat ayi. Jab training mein gaya, toh modules clear nahi the, mujhe samajhna tha ki kaise dialer aur database properly use karu. Har step par mujhe wait karna padta tha support ka response ka, jo slow tha. Kuch cheezein jaise ki automatic updates acha tarah se kaam kar rahi thi, par overall onboarding mein kaafi time lag gaya. Ek hafta lag gaya poora system samajhne mein, jo thoda disappointing tha. Maine expect kiya tha ki jaldi ready ho jaungi kaam ke liye, par yeh process itna smooth nahi tha. Dialer tools thik the, par unki tutorial clear nahi thi. Jo jo main seekh paayi hoon, wo basic level ka hai, advanced features ko samajhna abhi baaki hai. Mujhe lagta hai ki training thodi aur interactive hoti toh jaldi launch ho sakti thi. Par yeh bhi hai ki support team eventually helpful nikli, toh itna bura experience nahi tha jitna shuru mein laga.