Frustration badha gaya pre-purchase ke time, fir se help hi chahiye hogi
Mujhe lagta hai ki sales process mein bahut confusion tha aur main abhi tak us experience se frustrated hoon. Jab pehli baar product ke baare mein pucha to mushkil se sahi information mili, aur jab sign-up kar raha tha to support se baar-baar baat karni padi because kuch parts samajh nahi aaye the, specially billing aur invoice ke. Mujhe lag raha hai ki har baar jab mujhe help chahiye hogi, tab bhi mujhe guidance leni padegi kyunki process itna clean nahi laga. Main dubara bhi jab next time sochunga to support ki jarurat hi padegi mujhe. Lekin mujhe yeh bhi samajh aaya ki bina training ke software samajhna mushkil hai, toh shayad mujhe establish process ke through jaana padega fir se. Overall, main is experience se itna impressed nahi hu aur lagta hai ki mujhe future me fir se bahut saari madad chahiye hogi jab bhi main koi naya product lena chahunga.