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WFHI review

Frustration badh gaya kyunki baar baar wait karna pada

2 out of 52 of 5Unverified experienceBilling and payments

Frustration badh gaya kyunki baar baar wait karna pada

Maine pehle socha tha ki billing aur payments process straightforward hoga, jaisa generally expect kiya jata hai kisi software ke sath. Lekin yeh experience thoda alag raha. Sign-up ke waqt aur payment karte waqt mujhe bar bar apni details dobara deni padi aur invoices ko lekar bhi kaafi clarify karna pada, jo thoda frustrating tha. Support team se telephonic baat karte waqt bhi mujhe kaafi wait karna pada aur baar baar repeat karna padta tha apni problem. Dusre softwares ski comparison mein, jahaan pe sab clear aur smooth hota hai, yahan thoda delay aur confusion zyada hua. Automatic updates ke baad billing system mein kuch glitches bhi nazar aaye, jisse situation aur complicated ho gayi. Main yeh nahi keh raha ki sab negative tha, because payment portal toh theek tha aur invoice timely mila, par overall mujhe lagta hai ki yeh process thoda zyada time le gaya aur mujhe jyada patience dikhani padi. Isliye toh lag raha tha ki expectations itne high nahi the par phir bhi experience thoda tedious tha.

Ramesh Amrita AwasthiJharkhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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