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WFHI review

Frustration bad hui after expecting smooth setup

1 out of 51 of 5Unverified experienceSoftware and access

Frustration bad hui after expecting smooth setup

Jab maine WFHI software try kiya tha, mujhe laga tha ki setup ek dam straight forward hoga, ek baar complete karne ke baad bas chalana rahega. Lekin reality thodi alag nikli. Initial setup attempt mein to bahut problems aaye, login se lekar dialer tak kaafi vaqt lag raha tha aur baar baar errors aa rahe the. Socha tha ki once setup is done, baaki sab automatic hoga aur kaam easy ban jayega, par aisa nahi hua. Har din kuch na kuch setup ke issues ko lekar takleef hoti thi. Training sessions bhi mujhe samajh nahi aate the, aur automatic updates ne bhi software ko kabhi kabhi disrupt kiya. Database manage karna thoda complicated lagta raha, especially jab kaam ke dauran access lena hota tha. Mujhe support line par phone lagani padti thi par kabhi kabhi wait bahut zyada hota tha, jo frustration ko aur badhata tha. Invoicing aur payment process theek tha, par overall jo mai chaahti thi ek seamless aur continuous workflow, wo nahi mila. Mujhe laga tha ki ongoing phase mein toh sab kuch smooth chalta rahega, par lagata hai ki ye software mere liye zyada helpful nahi raha. Itna time aur effort invest karne ke baad, mai thodi disappointed hoon kyuki jo expectations thi, wo pura nahi hua aur har roz naye challenges samne aaye.

Divya KurupWest Bengal, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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