Frustration all over, felt like I was on my own
I had really high hopes for the support system, but honestly, you left me to figure almost everything out myself. The onboarding was confusing, and I couldn’t get clear guidelines on how to fully use the calling tools and dialer. Every time I tried reaching out for help, the telephonic support was either unavailable or unable to provide a straightforward solution, which was incredibly frustrating. The software updates came without warning or explanation, and they sometimes disrupted my work without giving me time to adapt. The database feature was complicated and not very intuitive, so I had to spend a lot of time just trying to organize things manually. The sign-up and payment processes were okay initially, but after that, I felt completely unsupported. It was a lot of guesswork, and the training materials weren’t clear enough to fill the gaps. Overall, the experience felt like being left alone in a maze of software without any real help from you.