My experience with WFHI’s support and communication was disappointing. From the moment I signed up,

My experience with WFHI’s support and communication was disappointing. From the moment I signed up,

My experience with WFHI’s support and communication was disappointing. From the moment I signed up, it took far too long to get access properly set up and to finally begin using the software and the dialer. I encountered delays in getting responses from support which meant my onboarding got pushed back repeatedly. Attempts to reach telephonic assistance did not resolve the issues quickly and I spent multiple days waiting before I could begin training sessions. The invoicing and payment part was clear enough, but the delay in activation of the database feature and call tools undermined the entire experience. The automatic updates also sometimes interrupted the workflow without prior notice. Overall, the whole process felt slow and inconsistent, not at all what I expected from such a platform. This made me question the reliability of the service from the outset.