Frustratingly hard to navigate and find info
My experience trying to find the right information on the WFHI platform felt unnecessarily complicated and rather discouraging. From the initial navigation, I found that the layout was not intuitive, making it less easy to locate specific functions like settings for the dialer or database management. The use of technical terms without clear explanations left me confused about what certain buttons would do, which slowed down my onboarding process considerably. Although the payment and invoicing sections were reasonably straightforward, loading times were frequently slow, which added to my frustration. I attempted calling their support line, and while they were polite, the waiting time was longer than I expected and the solutions provided were sometimes vague. Overall, the entire experience gave a feeling of being more complex than needed, making me question the ease of use promised before purchase.