Frustratingly difficult to get the help I needed

Frustratingly difficult to get the help I needed

I tried several times to find adequate support for the issues I faced with the calling tools and dialer, but it was consistently hard to reach a clear answer. The database feature was confusing without proper guidance, and the telephonic support seemed overloaded and unresponsive most of the time. The onboarding and training didn’t provide enough clarity to help me manage my work schedule, making me quite frustrated. Signing up and payment processes were straightforward, but that did not compensate for the overall experience. The lack of timely and easy-to-access support made the whole system feel like a waste of time for me, as I could not get the help needed.