Frustratingly complex but somehow rewarding setup
I began the onboarding process thinking it would be a one-time setup that I could complete quickly and then move on to using the software daily. However, I found that a significant portion of the setup required ongoing adjustments, especially with syncing the database and configuring the dialer preferences. While the initial training sessions were thorough and addressed many aspects of the software, new updates would sometimes introduce features that needed additional configuration. This meant I couldnt just set things up once and forget about them but had to repeatedly revisit certain settings throughout the weeks. It wasnt a total drawback because the training explained the reasoning behind these continual tweaks, which kept me informed. Nonetheless, the blend of one-off and recurring setup steps stretched the onboarding timeline more than I had anticipated. Despite this, the support channels provided helpful guidance when I needed it. Overall, the process felt somewhat draining but ended up making me more confident in the softwares capabilities and customization than I initially expected.