Frustrating wait time, felt like deja vu
Honestly, this experience left me thinking about the long time wasted on follow-ups. Right from the pre-purchase sales calls, I detected a lot of repetition. Each call seemed to cover the same basics again and again without moving forward quickly. It stretched the waiting period for any meaningful detail clarification. When I finally got answers, there was still some waiting involved for further information. The sign-up process itself wasn’t very fast either. While they eventually answered my queries, I wished there was less back and forth. I expected a smoother transition from initial interest to full access, but instead, it felt like I was on hold repeatedly. The software demo didn’t add much new, and on some occasions I felt the same points were rehashed. This slower sales interaction dampened my enthusiasm somewhat. The whole thing could benefit from cutting unnecessary repetition and speeding up communication to make the initial experience less tedious.